Not a member yet?   | Sign Up  |   Log In   |  
Search for a Restaurant
Advanced Search
Browse by: Cuisine  |  Location  |  Mall  |  Hotel
Home    Q&A: Pompeii Dubai ops director Cheryl Jean Vaughn     Details
 
Q&A: Pompeii Dubai ops director Cheryl Jean Vaughn
11/11/2012

Cheryl Jean Vaughn, operations director at Pompeii Italian Restaurant in Dubai reveals the secret behind making the perfect pizza

How did you arrive at Pompeii?
I started my professional career in San Diego as a menu planner for the Sheraton Hotel in San Diego Bay before re-locating to Dubai in 1992. I spent the next 13 years working with the Le Meridien Group.

The Dubai property explosion of 2005 led me to make an industry change and I left the hotel business to take on the role of marketing director for Essence of Arabia Real Estate for the next six years.

After this I was presented with a new challenge, namely overseeing the opening of a brand new Italian restaurant, Pompeii. As food was my first real passion I did not have to think too hard about accepting this new role and I am thrilled to be back working in the restaurant/food sector once more.

Being a part of the Pompeii start up has been an exhilarating experience for me personally and has allowed me to tap into my 30 years of experience in California and Dubai.

Where did the Pompeii story start?

The original city of Pompeii in Italy was destroyed by the volcano Vesuvius. In the ashes after the event, evidence was found of a flat flour cake that was baked and widely eaten at the time in Pompeii.

Evidence was also found in Pompeii of shops complete with marble slabs and other tools of the trade, which resemble the conventional pizzeria. The Museo Nazionale in Naples exhibits a statue from Pompeii which because of its stance is called I Pizzaiolo.

We wanted our brand of Italian pizza to reflect the earliest history of the product and to capture the heat of the volcano through our wood fired ovens.

Your favourite thing about the restaurant?
I love the interior and exterior our designers came up with, the food our chefs create and the splashes of original Roman artwork that populate our walls. For me, however, the thing I really love about the restaurant is the fact our staff have managed to create an atmosphere where people want to keep coming back time and time again. We are a family here at Pompeii and we want our customers to feel that they too are an integral part of this family.

What are the biggest challenges of running a pizza joint in the region?
There is a great deal of competition in the Dubai pizza sector, so our biggest challenge is to ensure our product quality and customer service levels remain consistently high.

We are constantly reviewing our supplier relationships, the raw materials we purchase and the service delivered by all our staff. It takes a long time to build up customer loyalty and equally this can be destroyed within minutes. Our internal control and quality measures ensure we stay on top of all situations to keep delivering the targets we have set ourselves.

What’s your favourite pizza topping?
From our new Vesuvius range of pizza I would have to say my favourite pizza topping is the Polla Spicy. This pizza consists of marinated spicy grilled chicken, roasted garlic, grilled chilli pepper medley and sundried tomatoes. If you like your pizza with a little more kick, this is the one.

What’s the secret of creating a good pizza?
To create a great pizza you need four things: Authentic Italian ingredients, a wood fired oven, amazing pizza chefs and love for what you are doing. We are blessed at Pompeii to have all four and this has been key to the success story of our pizza since we launched.

What has been the highlight of your career?
The highlight of my career is yet to come I believe, and that will be to see Pompeii as an established and instantly recognisable Dubai brand with franchise outlets covering the city and perhaps the UAE. Pompeii Pizza will continue to maintain the high standards we have set in the first year of operation and will be opening a second outlet in the Tecom area of Dubai in 2013. Beyond that we will continue to look for suitable locations to expand our concept and we may look to franchise the business at some point.


Source: HotelierMiddleEast

More News

PagePoints

Write a review

Earn PagePoints for writing a restaurant review.
Bonus points for first review!

Refer a friend

Upon successful registration of a friend, we will award you with PagePoints!

Newsletter

Subscribe to MenuPages Newsletter


Latest Reviews
GAIA Dubai   I honestly love chef Izu Ani’s work! Gaia is just such a good...
Posted 3 days ago by Jaden
Holland House   These delicious mini pancakes are freshly made right in...
Posted 3 days ago by Lum
Girders Garden   Great music and warm ambience, the service is also really...
Posted 3 days ago by Lum
Hummingbird Bakery (Mall of the Emirates)   One of the best places for...
Posted 3 days ago by Lum
The Hummus House   I’ve heard a lot about the manakeesh here so I decided...
Posted 3 days ago by Lum
More Reviews
Events                                   Add
 
<December 2018>
SunMonTueWedThuFriSat
2526272829301
2345678
9101112131415
16171819202122
23242526272829
303112345
 
More 
 
 

Dubai Restaurants Quick Links

Friday & Saturday Brunches | Dubai Restaurants | Weekly Event | Restaurant in Dubai | Best Dubai Restaurant
Dubai Restaurant Menu | Indian Restaurant in dubai | Chinese Restaurant in Dubai | Italian Restaurant in Dubai | Seafood Restaurant in Dubai
Restaurants in Dubai UAE | Restaurant in Mohammed Bin Rashid Boulevard | Dubai Mall Restaurants | Restaurant in JBR | Restaurant in Bur Dubai